BSBFLM303 Contribute to effective workplace relationships


Unit application from

This unit describes the skills and knowledge required to gather information and maintain effective relationships and networks, with particular regard to communication and representation.

This unit applies to individuals who use leadership skills including motivation, mentoring and coaching to develop efficient, effective and unified teams and facilitate communication between team members and management of the organisation.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

All units include:

  • Learner Assessment
  • Learner Guide
  • Trainer and Assessor Guide
  • Assessment Mapping Document
  • PowerPoint Presentation
  • Industry Engagement Template
  • Validation Checklist
  • See a Free Sample


BSBFLM303 Contribute to effective workplace relationships is an interesting and useful unit suitable for all persons in the workplace.  Learners will be provided with the skills and knowledge to seek, receive and communicate information and ideas, encourage trust and confidence, identify and use networks and relationships and to contribute to positive outcomes relating to a range of issues and difficulties in the workplace.


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